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ServiceNow CIS-ITSM (Certified Implementation Specialist - IT Service Management) Certification Exam is a globally recognized certification program for professionals who want to validate their knowledge and skills in IT service management. Certified Implementation Specialist - IT Service Management certification is designed for individuals who are responsible for implementing and configuring ServiceNow ITSM solutions. CIS-ITSM exam tests your understanding of ITSM best practices, ServiceNow ITSM modules, and their configurations.

Earning the CIS-ITSM certification demonstrates that an IT professional has the knowledge and skills to implement ServiceNow ITSM solutions effectively. It is a valuable credential for anyone working in IT service management, whether they are a ServiceNow customer, partner, or employee. Additionally, the CIS-ITSM Certification is recognized globally, meaning that certified professionals can showcase their expertise to potential employers worldwide. By passing the CIS-ITSM certification exam, IT professionals can enhance their career prospects and contribute to their organization's success.

ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q19-Q24):

NEW QUESTION # 19
Universal Containers has a workflow rule that sends an email alert to the VP of Sales when a large deal is won.
The VP is reporting that these emails are NOT being delivered.
Which two tools should be used to determine the problem? (Choose two.)

A. Email log
B. System audit trail
C. Workflow monitor
D. Debug log

Answer: A,D

NEW QUESTION # 20
The marketing department at Universal Containers regularly changes the page layout requirements for its custom marketing objects. The VP of Marketing has asked the administrator for permission to configure only these objects.
What can the administrator do to meet this request?

A. Create a custom profile with Edit permission on the custom marketing objects and assign to the VP of Marketing.
B. Set up the VP of Marketing as a delegated administrator for the custom marketing objects.
C. Grant the VP of Marketing the ability to log in as a user who is an administrator.
D. Enable the Marketing User permission on the user record for the VP of Marketing.

Answer: B

NEW QUESTION # 21
Which of the following is NOT a valid option in the Type field in the Catalog Client Script form?

A. onChange
B. onSubmit
C. onClick
D. onLoad

Answer: C

NEW QUESTION # 22
Some Performance Analytics functionality for incident management is available in the baseline instance but Performance Analytics Premium license should be purchased.

A. False
B. True

Answer: A

Explanation:
Explanation
No additional license is needed for this performance analytics functionality.

NEW QUESTION # 23
A customer requires incidents to automatically move to a Closed state from Resolved after 7 days. How is this configured? Choose 2 answers

A. Configure the incident lifecycle timeline property
B. Configure the incident Lifecycle flow script action
C. Enable the auto closure of Incidents based on Resolution date property
D. Configure the number of days Resolved incidents automatically close property

Answer: A,C

NEW QUESTION # 24
......

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Easy to use Formats of VCE4Dumps ServiceNow CIS-ITSM Practice Exam Material

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ServiceNow Certified Implementation Specialist - IT Service Management Sample Questions (Q19-Q24):

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